FAQ's

Frequently asked questions.

Returns & Exchanges

ALL SALES ARE FINAL.

We do not accept returns, exchanges or refunds. All sales are final. In the event you received the wrong item or wrong size, we will make the exception to send out the correct item. 

 

Shipping & Processing

Please allow 2-3 business days for processing and shipping. Once shipped items could take up to 7 business days to receive. All items are shipped Priority USPS. Please make sure you enter the correct address as we are not responsible for sending items to wrong shipping or mailing address. If you realize that you've entered the wrong address we will try our best to correct if items have not been shipped, please email us immediately to assist.

 

If you need further assistance please contact us at thetrueelohimbrand@gmail.com